Lauren Fionna O’Brien






TEFL Certificate 120 hours October 2022

  • London College of Teachers, MPhil in Medieval Language, Literature and Culture, Trinity College Dublin.
  • Awarded in April 2018

Bachelor of Honours in English Studies, Trinity College Dublin, Trinity College Dublin

  • Awarded in November 2017, Loreto Abbey Dalkey Secondary School, Received 510 Points in my Leaving Certificate


English Teacher, FTK Guri Dasan Campus South Korea
June 2022 – June 2023
● Delivering lessons for 30 hours a week [Kindergarten, elementary and middle school students ages 4 – 14.]
● Creating materials for classes and preparing texts
● Marking and grading assignments and daily work
● Liaising with parents through online system
● Creating weekly and semester reports for all students kindergarten through middle school students
● I headed art classes, storytelling, manners classes and others conducted through English.
● Biweekly and month reports
Technical Support Analyst, Accenture Dublin
April 2021 – April 2022
● Managing customer cases from clients start to finish
● Solving complex inquiries and providing excellent customer service to clients
● Liaising between engineering and filers via email on internal system
December 2019 – February 2020
Reception and Front of House, Albumedix Nottingham [Temporary Role]
● Taking client calls and ad hoc general inquiries, corresponding with email and phone calls to the relevant departments
● Managing all incoming mail
● Signing in visitors and contractors
● Managing documents
● Taking deliveries and mail collection
Office Administrator, Arup Nottingham [Temporary Role]
September 2019 – October 2019
● Greeting clients upon their arrival
● Booking rooms, and setting up rooms for various meetings and presentations
● Ad Hoc duties, such as arranging catering for client meetings and preparing tea and coffee for visitors ● Arranging train tickets, flights, or hotel accommodation for colleagues via Arup booking system ● Photocopying, scanning, and binding documents
● Issuing reminders for office-wide events and deadlines via email correspondence
Teaching Affiliate in the English Department, University of Nottingham
● Prepared seminars and made study materials for students using MS Office tools
● Delivered seminars for Undergraduate learners [class size of roughly 16]
● Marked essays and exams using University of Nottingham English Department rubric ● Liaised with students and student welfare and administrative staff on behalf of students ● Took attendance and monitored absences
September 2018 – September 2019
Learning Facilitator at Djangoly Museum
● Prepared seminars and delivered lessons to two groups of 16 University students ● Liaised with student welfare regarding absentees and any issues with the students ● Marked and graded essays and exams
● Facilitate students to interpret texts, critically read material, and comprehend medieval writing. Creating study material, hand outs, presentations and selecting media for seminars.
● Research textual material and supplemental reading before seminars. Pre-credit mortgage administrator, KBC Sandwith Street
November 2017 – January 2018
● Accurate and quick Data entry
● Trained in KBC banking systems, using and maintaining customer information on Oracle and other
database systems
● Worked with Excel and Word software systems
● Liaised with brokers regarding mortgage applications for outstanding documents or regarding form
● Sought relevant documents from brokers and clients for the mortgage application